TimeOutIQ is available both for Apple iOS and Google Android Devices
First, check to see if you are running our current version and, if not, perform an upgrade. Getting the latest version often solves common issues. If upgrading doesn’t resolve things, and if you don’t see an answer for your issue below, please email [email protected] with a description of the behaviour.
Please include the following information in your email:
Name of device
OS version
Steps to reproduce the problem
TimeOutIQ lets you manage your child’s screen time while providing innovative ai-driven educational content to keep your child learning even when they’re at play with their mobile device.
The TimeOutIQ app has a free 7 day trial after which there are monthly and annual subscription options for up to 5 children.
If you have an Android device with OS 11 and above, go to the Google PlayStore to download the latest TimeOutIQ for Android app.
If you have an Apple iPhone with OS 16 and above, go to the Apple App Store and download the latest version of the TimeoutIQ app.
If you have an Android device with OS 11 and above, go to the Google PlayStore to download the latest TimeOutIQ for Android app.
If you have an Apple iPhone with OS 16 and above, go to the Apple App Store and download the latest version of the TimeoutIQ app.
The app allows you to set the amount of screen time you want your child to spend on a smartphone or tablet. You can select the grade level of your child and the number of educational quizzes and puzzles that will display during their screen time. You can monitor your child’s activity on your phone via an activity dashboard and log.
The questions are primarily STEM-related – science, technology, engineering, and mathematics – with geography and English language skills as well. The educational content varies by grade from simple fun interactive games to more advanced topics for older children.
As of now, you will not be able to add your own educational content.
We store your device ID, email address, and name and mobile phone (both optional if you chose to add these to your settings > profile) as encrypted data. If you lose your smartphone/tablet, or we detect unauthorized access, we will reset/delete your information. Your information is also deleted when you uninstall the app. We do not share or sell your information to third parties.
When signing up for TimeoutIQ, you are asked to set up a personal PIN. You will be asked to enter this PIN when switching devices or accessing your child’s device to unlock it.
OTP is a unique time-sensitive PIN number delivered dynamically by the TimeoutIQ app. It is used for pairing devices or when you need to reset your password.
First, if the app will not install, check to see if you are running our current version and, if not, perform an upgrade. Getting the latest version often solves this common issue.
If you have questions related to technical or billing related issues, please locate the Settings ( Gear Icon) in the lower right corner of the app. Navigate to About> Help > Technical Support or Billing Support
Please include the following information:
Type of device
OS version
Steps to reproduce the problem
TimeoutIQ is a screen time management app which means it needs to provide you with the ability to set a time interval after which the phone will automatically lock out your child. TimeOutIQ should also be prevented from being uninstalled from your child’s device unless as the parent/guardian you uninstall it yourself.
This is why it’s important to understand how to set up or update the app’s permissions on the device.
I have installed the app on both my device and the device used by my child, but it fails to launch or monitor my child’s device.
– If you encounter this problem, please check the permission settings on the device assigned to your child.
The following permissions should be checked or updated:
Contact us for more info about TimeoutIQ®. Remember you can download and use the fully functional app for free for 7 days.
Keeping kids safe and productive online. Giving parents peace of mind. Our mission is to
#MakeScreenTimeSmarter